{"id":39,"date":"2025-06-03T00:00:00","date_gmt":"2025-06-02T15:00:00","guid":{"rendered":"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/"},"modified":"2026-06-21T23:53:32","modified_gmt":"2026-06-21T14:53:32","slug":"deposit-en","status":"publish","type":"page","link":"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en","title":{"rendered":"Reservation Deposit &amp; Refund Policy for Non-Japanese Speakers"},"content":{"rendered":"\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">TOC<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Your_Reservation_Is_Confirmed_After_Deposit_Payment\" >Your Reservation Is Confirmed After Deposit Payment<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Deposit_Amount_and_Payment_Method\" >Deposit Amount and Payment Method<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Why_Do_We_Require_a_Deposit\" >Why Do We Require a Deposit?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Payment_Deadline_When_Should_I_Pay\" >Payment Deadline: When Should I Pay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Cancellation_Refund_Policy\" >Cancellation &amp; Refund Policy<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Deposit_Details\" >Deposit Details<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Important_Notes\" >Important Notes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Booking_Flow_%E2%80%93_How_to_Make_a_Reservation\" >Booking Flow \u2013 How to Make a Reservation<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#1_Send_a_message_or_fill_out_our_booking_form\" >1. Send a message or fill out our booking form<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#2_Receive_Provisional_reservation_time_Pay_the_deposit\" >2. Receive Provisional reservation time &amp; Pay the deposit<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#3_Confirmed\" >3. Confirmed<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#For_Non-Japanese_Speakers_%E2%80%94_From_%C2%A533000\" >For Non-Japanese Speakers \u2014 From \u00a533,000<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Booking_Policies\" >Booking Policies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#FAQ_%E2%80%93_Common_Questions_from_First-Time_Visitors\" >FAQ \u2013 Common Questions from First-Time Visitors<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_How_much_is_the_deposit\" >Q: How much is the deposit?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_How_do_I_pay_the_deposit\" >Q: How do I pay the deposit?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_When_do_I_need_to_pay_the_deposit\" >Q: When do I need to pay the deposit?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_Will_I_lose_my_deposit_if_I_cancel\" >Q: Will I lose my deposit if I cancel?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_I_dont_speak_Japanese_Can_I_still_book_and_get_treatment\" >Q: I don\u2019t speak Japanese. Can I still book and get treatment?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_What_if_I_dont_receive_your_message\" >Q: What if I don\u2019t receive your message?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Q_Can_I_get_a_same-day_appointment\" >Q: Can I get a same-day appointment?<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Why_This_Helps_You\" >Why This Helps You<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\/#Have_Questions\" >Have Questions?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Your_Reservation_Is_Confirmed_After_Deposit_Payment\"><\/span>Your Reservation Is Confirmed After Deposit Payment<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-679ddeda wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">To confirm your booking, we kindly ask non-Japanese speaking patients to pay a \u00a511,000 deposit in advance. (Please see below for <a href=\"#deadline\" data-type=\"internal\" data-id=\"#deadline\">payment instructions and deadlines<\/a>.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your deposit is received, your appointment slot is fully secured\u2014so you can visit us with confidence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The deposit helps us prepare for your visit and provide personalized care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note: The full amount will be applied toward your treatment cost on the day of your visit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you need to <a href=\"#cancel\" data-type=\"internal\" data-id=\"#cancel\">cancel<\/a>, don\u2019t worry\u2014just contact us at least 48 hours in advance, and we\u2019ll refund your deposit in full(minus card fee).<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Deposit_Amount_and_Payment_Method\"><\/span>Deposit Amount and Payment Method<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\"><strong>Deposit amount<\/strong><\/td><td style=\"background-color:#ffffff;border-color:#1e62e6\"><strong>\u00a511,000<\/strong><\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Payment method<\/td><td style=\"border-color:#1e62e6\">Credit card (a secure online link will be sent)<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Note: <\/td><td style=\"border-color:#1e62e6\">\u30fbThis amount will be fully deducted from your total treatment cost.<br>\u30fbFull refund (minus card fee) if canceled 48h in advance<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Why_Do_We_Require_a_Deposit\"><\/span>Why Do We Require a Deposit?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To provide smooth, high-quality care, we reserve a dedicated time slot just for you.<br>For this reason, a \u00a511,000 deposit is required for all bookings made by non-Japanese speakers.<br>This helps us reserve your time securely and ensure everything is ready for your visit.<\/p>\n\n\n\n<h2 id=\"deadline\" class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Payment_Deadline_When_Should_I_Pay\"><\/span>Payment Deadline: When Should I Pay?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your appointment is <strong>provisionally held<\/strong> after confirming your preferred date and time.<br>To finalize your booking, please pay the deposit as follows:<br>Since the deadline depends on the situation, <strong>we will inform you of the payment deadline individually<\/strong>. Please follow the instructions given.<\/p>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\"><strong>Based on your Provisional Appointment time<\/strong><\/td><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\"><strong>Deadline to Pay Deposit<\/strong>(Example)<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">More than 24 hours<\/td><td style=\"border-color:#1e62e6\"><strong>Within 3 hours<\/strong> of opening the provisional schedule, or <strong>6 hours after<\/strong> message.<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Less than 24 hours<\/td><td style=\"border-color:#1e62e6\"><strong>Within 1 hours<\/strong> of opening the provisional schedule, or <strong>2 hours after<\/strong> message.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If we don\u2019t receive your payment by the deadline, your reservation will be automatically canceled.<br>Please also check your spam or promotions folder in case you miss our message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note:  We\u2019ll send you one reminder if payment hasn\u2019t been completed within the first few hours.<\/p>\n\n\n\n<h2 id=\"cancel\" class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Cancellation_Refund_Policy\"><\/span>Cancellation &amp; Refund Policy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Full refund(minus card fee)<\/strong> if canceled <strong>more than 48 hours<\/strong> before your appointment<\/li>\n\n\n\n<li><strong>No refund<\/strong> if canceled <strong>within 48 hours<\/strong>, or if you miss your appointment without notice. Your deposit will be fully applied as a cancellation fee.<\/li>\n\n\n\n<li>To cancel, reschedule just message us via WhatsApp, LINE, or email \u2014 and please include your full name so we can identify your booking.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Deposit_Details\"><\/span>Deposit Details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table is-content-justification-center\"><table class=\"has-fixed-layout\"><tbody><tr><td colspan=\"3\" style=\"background-color:#1e8ce6;color:#ffffff;text-align:center;border-color:#1e62e6\"><strong>Deposit Details<\/strong><\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Deposit amount<\/td><td colspan=\"2\" style=\"background-color:#ffffff;border-color:#1e62e6\">\u00a511,000<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Payment method<\/td><td colspan=\"2\" style=\"border-color:#1e62e6\">Credit card (a secure online link will be sent)<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Is it always required?<\/td><td colspan=\"2\" style=\"border-color:#1e62e6\">\u30fbRequired for <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en#whatsapp\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en#whatsapp\">WhatsApp<\/a>, <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en#line\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en#line\">LINE<\/a>, and <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/form-guide-en\" data-type=\"page\" data-id=\"11508\">Form bookings<\/a>. <\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">When is the booking confirmed?<\/td><td colspan=\"2\" style=\"border-color:#1e62e6\">only after the deposit payment is completed<\/td><\/tr><tr><td rowspan=\"3\" style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Deadline to Pay Deposit<\/td><td colspan=\"2\" style=\"border-color:#1e62e6\">Since the deadline depends on the situation, <strong>we will inform you of the payment deadline individually<\/strong>. Please follow the instructions given.<\/td><\/tr><tr><td colspan=\"2\" style=\"border-color:#1e62e6\">(Over 24h before Your Provisional Appointment Time)<br>Within 3 hours of opening the tentative schedule, or 6 hours after message.<\/td><\/tr><tr><td colspan=\"2\" style=\"border-color:#1e62e6\">(Within 24h of Your Provisional Appointment Time)<br>Within 1 hours of opening the tentative schedule, or 2 hours after message.<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">What is the deposit for?<\/td><td colspan=\"2\" style=\"border-color:#1e62e6\">To secure your slot \u2014 applied to your bill<\/td><\/tr><tr><td style=\"background-color:#1e8ce6;color:#ffffff;border-color:#1e62e6\">Can I get a refund?<\/td><td colspan=\"2\" style=\"border-color:#1e62e6\">\u30fbFull refund (minus card fee) if canceled 48h in advance<br>\u30fbNo refund within 48h or for no-shows \u2014 deposit becomes cancellation fee.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Important_Notes\"><\/span>Important Notes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This deposit system applies only to <strong>non-Japanese speakers<\/strong> who do not use Japanese national health insurance.<\/li>\n\n\n\n<li>Once confirmed, your time slot is exclusively reserved for you. Please notify us promptly if you need to reschedule.<\/li>\n\n\n\n<li>For late arrivals: <strong>If you are more than 10 minutes late without contacting us, we may not be able to provide treatment.<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Booking_Flow_%E2%80%93_How_to_Make_a_Reservation\"><\/span>Booking Flow \u2013 How to Make a Reservation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s how to book your appointment smoothly:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-679ddeda wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Send_a_message_or_fill_out_our_booking_form\"><\/span>1. Send a message or fill out our booking form<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Choose <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en\" data-type=\"page\" data-id=\"11453\">WhatsApp, LINE<\/a>, or <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/form-guide-en\" data-type=\"page\" data-id=\"11508\">Google Form<\/a> \u2013 whichever is easiest for you.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Receive_Provisional_reservation_time_Pay_the_deposit\"><\/span>2. Receive Provisional reservation time &amp; Pay the deposit<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll reply with a provisional reservation time and a secure payment link to pay deposit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your appointment will only be confirmed after we receive your deposit. Please make your payment promptly to secure your visit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2192The payment deadline depends on how soon your visit is scheduled. Please check <a href=\"#deadline\" data-type=\"internal\" data-id=\"#deadline\">the details here<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Confirmed\"><\/span>3. Confirmed<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Once the deposit is received, your appointment is officially confirmed.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center vk_block-margin-lg--margin-top is-style-default\"><span class=\"ez-toc-section\" id=\"For_Non-Japanese_Speakers_%E2%80%94_From_%C2%A533000\"><\/span>For Non-Japanese Speakers \u2014 From \u00a533,000<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\t<figure class=\"wp-block-flexible-table-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td style=\"background-color:#b7fafd;font-size:16px;border-color:#1e62e6\">Treatment starts from \u00a533,000.<\/td><\/tr><tr><td style=\"border-color:#1e62e6\">If you cannot communicate in Japanese, treatment will be private care, starting from <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/fees-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/fees-en\">\u00a533,000<\/a>.<br>After an in-person diagnosis, we will clearly explain the fees. <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/fees-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/fees-en\">[Services & Fees]<\/a><\/td><\/tr><tr><td style=\"border-color:#1e62e6;background-color:#b7fafd\">Deposit Required to Confirm Booking: \u00a511,000<\/td><\/tr><tr><td style=\"border-color:#1e62e6\">Secures your spot \u00b7 Pay by deadline \u00b7 Applied in full to treatment \u00b7 Refundable (minus processing fees) if canceled 48h+ in advance.<a href=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/deposit-en\">[About Deposit]<\/a><\/td><\/tr><\/tbody><\/table><figcaption>Kindly proceed with your booking or inquiry only if you're comfortable with the above.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Booking_Policies\"><\/span>Booking Policies<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\t<figure class=\"wp-block-flexible-table-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td style=\"border-color:#01878b;background-color:#b7fafd\">Confirmation & Cancellation Policy<\/td><td style=\"border-color:#01878b;background-color:#b7fafd\">Arrival Policy<\/td><\/tr><tr><td style=\"vertical-align:top;border-color:#01878b\">If you don\u2019t show up without notice, or cancel less than 48 hours before your appointment, <strong>a \u00a511,000 cancellation fee<\/strong> will apply. If you\u2019ve already paid a deposit, it will be used as the cancellation fee. Future bookings may be restricted.<br><br>If you need to <strong>reschedule<\/strong>, we may not always be able to accommodate, but please <strong>let us know as soon as possible<\/strong> via the same method we\u2019ve been using.<\/td><td style=\"vertical-align:top;border-color:#01878b\">If you arrive <strong>more than 10 minutes late without notice<\/strong>, we may not be able to provide treatment.<br>If you expect to be <strong>more than 5 minutes late<\/strong>, please contact us in advance so we can adjust the schedule accordingly.<\/td><\/tr><\/tbody><\/table><\/figure>\r\n\t\t<p>We appreciate your cooperation in ensuring smooth dental care services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"FAQ_%E2%80%93_Common_Questions_from_First-Time_Visitors\"><\/span>FAQ \u2013 Common Questions from First-Time Visitors<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_How_much_is_the_deposit\"><\/span>Q: How much is the deposit?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\" open><summary>A: The deposit is \u00a511,000. Don\u2019t worry\u2014it will be fully applied to your treatment cost and is refundable full(minus card fee) if you cancel more than 48 hours in advance.<\/summary>\n<p class=\"wp-block-paragraph\"><\/p>\n<\/details>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_How_do_I_pay_the_deposit\"><\/span>Q: How do I pay the deposit?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\" open><summary>A: Once we confirm a tentative appointment, we\u2019ll send you a secure payment link via message or email.<br>Please pay by credit card to confirm your booking.<\/summary>\n<p class=\"wp-block-paragraph\"><\/p>\n<\/details>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_When_do_I_need_to_pay_the_deposit\"><\/span>Q: When do I need to pay the deposit?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\"><summary>A: Since the deadline is depends on the situation,&nbsp;<strong>we will inform you of the payment deadline individually<\/strong>. Please follow the instructions given.<\/summary>\n<p class=\"wp-block-paragraph\">If your tentative appointment time is more than 24 hours away:<br>\u30fbWithin 6 hours of opening the tentative schedule, or<br>\u30fbWithin 12 hours of message<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your tentative appointment time is within 24 hours:<br>\u30fbWithin 1 hour of opening the tentative schedule, or<br>\u30fbWithin 2 hours of message<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the payment isn\u2019t completed by the deadline, your reservation will be automatically canceled.<\/p>\n<\/details>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_Will_I_lose_my_deposit_if_I_cancel\"><\/span>Q: Will I lose my deposit if I cancel?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\" open><summary>A: You will receive a full refund(minus card fee) if canceled more than 48 hours in advance. After that, the deposit is non-refundable (Full deposit will be used as a cancellation fee).<\/summary>\n<p class=\"wp-block-paragraph\"><\/p>\n<\/details>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_I_dont_speak_Japanese_Can_I_still_book_and_get_treatment\"><\/span>Q: I don\u2019t speak Japanese. Can I still book and get treatment?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\" open><summary>A: Yes! We use <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/translation-en\" data-type=\"page\" data-id=\"10743\">a reliable translation app<\/a>. Everything\u2014from <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/book-en\" data-type=\"page\" data-id=\"7277\">booking<\/a> to <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/services-en\" data-type=\"page\" data-id=\"7381\">treatment<\/a>\u2014is English-friendly.<\/summary>\n<p class=\"wp-block-paragraph\"><\/p>\n<\/details>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_What_if_I_dont_receive_your_message\"><\/span>Q: What if I don\u2019t receive your message?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\"><summary>A: Please check your spam or promotions folder. <\/summary>\n<p class=\"wp-block-paragraph\">If you contact us via Google Form, we will reply by email.<br>Please note that our emails may sometimes go to your spam folder.<br>To avoid any issues, we would appreciate it if you could also send us your full name via WhatsApp as a backup. We also send reminders if payment is not completed.<\/p>\n<\/details>\n\n\n\n<h4 class=\"wp-block-heading vk_block-margin-md--margin-top\"><span class=\"ez-toc-section\" id=\"Q_Can_I_get_a_same-day_appointment\"><\/span>Q: Can I get a same-day appointment?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<details class=\"wp-block-details has-background is-layout-flow wp-block-details-is-layout-flow\" style=\"background-color:#5ce1e630\" open><summary>A: Same-day appointments may still be available in <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/book-en\" data-type=\"page\" data-id=\"7277\">regular booking<\/a>. In that case, please send us three possible time slots (including today) to increase your chances.<\/summary>\n<p class=\"wp-block-paragraph\">Once we receive your request, we\u2019ll get back to you as soon as possible with a tentative appointment time and a secure payment link for the deposit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The earlier you contact us, the more likely we can see you today\u2014try <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/book-en\" data-type=\"page\" data-id=\"7277\">booking now<\/a>!<\/p>\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Why_This_Helps_You\"><\/span>Why This Helps You<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Your spot is guaranteed \u2013 no waiting or overbooking<\/li>\n\n\n\n<li> You know your care is ready and personalized<\/li>\n\n\n\n<li> You help us serve you (and other patients) more effectively<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading vk_block-margin-lg--margin-top\"><span class=\"ez-toc-section\" id=\"Have_Questions\"><\/span>Have Questions?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re unsure or need help, contact us via <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en\" data-type=\"page\" data-id=\"11453\">[WhatsApp] or [LINE]<\/a>.<br>We use a reliable translation app and are <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/translation-en\" data-type=\"page\" data-id=\"10743\">happy to assist you in English<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table\"><table class=\"has-fixed-layout is-stacked-on-mobile\"><tbody><tr><td colspan=\"2\" style=\"background-color:#1e8ce6;color:#ffffff;text-align:center;border-color:#1e62e6\"><strong>Sakura Platinum Dental Clinic (Shibuya, Tokyo)<\/strong><\/td><\/tr><tr><td style=\"border-color:#1e62e6\"><img decoding=\"async\" class=\"wp-image-8738\" src=\"\/wp-content\/uploads\/35\u7530\u5cf6tajima190603HP01en-1024x576.jpg\" alt=\"\"><\/td><td style=\"border-color:#1e62e6\">\u2713 <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/access-en\" data-type=\"page\" data-id=\"7296\">1 min from Shibuya Station<\/a> \u2014 one of Tokyo\u2019s most accessible hubs<br>\u2713 <a href=\"https:\/\/www.sakurashika24-3.com\/en\/clinic-en\" data-type=\"page\" data-id=\"9094\">Open daily 12PM\u20135AM<\/a> (until 2AM for international patients)<br>\u2713 English & multilingual <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/translation-en\" data-type=\"page\" data-id=\"10743\">support via app<\/a><br>\u2713 Gentle, pain-conscious treatment<br>\u2713 <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/book-en\" data-type=\"page\" data-id=\"7277\">Online booking<\/a> available (Same-day booking may be available)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table is-content-justification-center\"><figcaption style=\"text-align:center;font-size:13px\">Open Daily 12PM\u20135AM \/ 1 min from <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/access-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/access-en\">Shibuya Station<\/a><\/figcaption><table class=\"\" style=\"border-color:#ffffff\"><tbody><tr><td rowspan=\"2\" style=\"text-align:center;background-color:#25d366;color:#ffffff;border-width:5px;border-style:solid;line-height:1;border-color:#25d366\"><strong>Book & Ask<\/strong><\/td><td rowspan=\"2\" style=\"text-align:center;background-color:#673ab7;color:#ffffff;border-width:5px;line-height:1;border-color:#673ab7\"><strong>Book & Ask <\/strong><\/td><\/tr><tr><\/tr><tr><td style=\"text-align:center;background-color:#ffffff;border-style:solid;border-width:5px;border-color:#25d366\"><a href=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en\"><strong>WhatsApp<\/strong><br><span data-fontsize=\"12px\" style=\"font-size: 12px;\" class=\"vk_inline-font-size\">or LINE<\/span><\/a><\/td><td style=\"text-align:center;border-width:5px;border-color:#673ab7\"><a href=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/chat-guide-en\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/www.sakurashika24-3.com\/eng\/form-guide-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/form-guide-en\"><strong>Google Forms<\/strong><br><span data-fontsize=\"12px\" style=\"font-size: 12px;\" class=\"vk_inline-font-size\">(Email Confirmation)<\/span><\/a><\/td><\/tr><\/tbody><\/table><\/figure>\r\n\t\r\n\t<p class=\"has-text-align-center vk_block-margin-xs--margin-top has-background vk_block-margin-0--margin-bottom has-small-font-size\" style=\"background-color:#5ce1e682\"><a href=\"https:\/\/www.sakurashika24-3.com\/eng\/book-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/book-en\">Here for booking details.<\/a><\/p>\r\n\t\t\r\n<p class=\"has-text-align-center vk_block-margin-xs--margin-top\" style=\"font-size:12px\">\u30fbEnglish & multilingual support (<a href=\"https:\/\/www.sakurashika24-3.com\/eng\/translation-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/translation-en\">via app<\/a>)<br>\u30fbPrivate care for non-Japanese speakers from <a href=\"https:\/\/www.sakurashika24-3.com\/eng\/fees-en\" data-type=\"link\" data-id=\"https:\/\/www.sakurashika24-3.com\/eng\/fees-en\">\u00a533,000<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your Reservation Is Confirmed After Deposit Payment To confirm your booking, we kindly ask non-Japanese speaking patients to pay a \u00a511,000 deposit in advance. (Please see below for payment instructions and deadlines.) Once your deposit is received, your appointment slot is fully secured\u2014so you can visit us with confidence. The deposit helps us prepare for [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":181,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-39","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Your Reservation Is Confirmed After Deposit Payment To confirm your booking, we kindly ask non-Japanese speaking patients to pay a \u00a511,000 deposit in advance. (Please see below for payment instructions and deadlines.) 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