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- Clear, Reliable Communication with Translation App Support
Welcome, International Patients!
At Sakura Platinum Dental Clinic in Shibuya, we warmly welcome patients from all over the world. Whether you’re a traveler or a resident in Japan, we want your dental visit to be smooth, safe, and stress-free.
Multilingual Support with Translation App
Why We Recommend Using a Translation App
• ✅ Ensures clear, accurate communication
• ✅ Prevents medical misunderstandings
• ✅ Faster and smoother than relying on staff’s English
• ✅ Used in real-time during your consultation and treatment
For Clearer, Safer Communication
Our Standard Communication Method
To provide accurate and consistent communication, we use a high-quality translation app during your visit. While some of our staff members speak basic English, the level of fluency may vary. To avoid any misunderstandings and to make sure your treatment goes smoothly, we recommend using the app as our standard method of communication.
Why Not Rely on Basic English Alone?
Especially in medical settings, accurately describing symptoms or understanding subtle nuances often goes beyond everyday conversational language. If neither party is fully fluent, critical details can easily be missed or misunderstood. We believe that clear and precise communication is essential for both our patients and our staff.
Professional Translation for Safer, Smoother Care
That’s why we have chosen to unify our communication through a professional translation app. This allows us to convey specialized terms and important information more accurately, ensuring a smoother, safer, and more comfortable experience for every patient.
What to Expect
• We will greet you with a friendly smile and guide you using the app.
• You can also use your own app (such as Google Translate) if you prefer.
• During procedures, we will check in with you frequently to ensure you’re comfortable.
Supported Languages
Our translation app can support communication in many languages, including:
• English
• Chinese (Simplified / Traditional)
• Korean
• Spanish
• French
• Thai
• Vietnamese
• Tagalog
• and more
Frequently Asked Questions (FAQ)
Q: Can I bring a friend or family member to help translate?
A: Yes, you may bring one accompanying person. Please note that for minors, an adult companion is required. While a companion may assist, we still recommend using our translation app to ensure all medical details are conveyed accurately and clearly.
Q: What if I don’t speak English or Japanese at all?
A: No problem at all. You don’t need to worry in advance — we’ll simply ask your preferred language when you arrive. Our translation app supports many languages and allows us to communicate smoothly in real time during your visit. Just relax and let us handle it.
Q: Can I request an English-speaking staff member?
A: For the most accurate and reliable communication—especially with medical terms—we use a professional translation app as our standard method. Even if someone speaks some English, the app ensures clarity and consistency, helping us avoid any misunderstandings. It’s the best way to make sure you receive safe and precise care.
Your Comfort Matters Most
We understand that medical visits in a foreign country can be stressful. That’s why we put every effort into making communication easy, respectful, and reliable — no surprises, no worries.
Booking & Contact
To make a reservation, please use our 24-hour online booking system.
If you have any questions, feel free to send us a message via our contact form — we’ll reply in English.
| Contact Us | LINE Booking | Form Booking |
| via free major app "LINE" | via Google form | |
| Form | Send "English" | Appointment Requests |
Click here for booking details.
Note : English & multilingual support available (via translation app)
| Contact Us | LINE Booking | Form Booking |
| via free major app "LINE" | via Google form | |
| Form | Send "English" | Appointment Requests |
Click here for booking details.
Note : English & multilingual support available (via translation app)